Shipping & Delivery Policy

1. Shipping Coverage

We currently ship to addresses within India. International shipping is not available at this time.

We ship to all states and union territories, including:

• All major cities and metro areas
• Tier 2 and Tier 3 cities
• Rural areas (delivery times may vary)

2. Shipping Methods & Costs

Note: Shipping costs are calculated at checkout based on your location and order value.

3. Order Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

• Orders placed before 2:00 PM IST are processed the same day
• Orders placed after 2:00 PM IST are processed the next business day
• You will receive a confirmation email once your order is shipped

4. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation email with tracking number
• SMS updates on delivery status
• Real-time tracking through your account dashboard

You can track your order at any time by logging into your account and viewing your order history.

5. Delivery Timeframes

Estimated delivery times by region:

Note: Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.

6. Delivery Attempts

Our delivery partners will make 3 attempts to deliver your order:

• You will be notified before each delivery attempt
• If all attempts fail, the order will be returned to us
• You may be charged return shipping fees
• Refund will be processed after deducting applicable charges

7. Address Accuracy

Please ensure your shipping address is complete and accurate:

• Include apartment/flat number, building name
• Provide correct PIN code
• Include a valid phone number for delivery coordination
• Mention nearby landmarks if applicable

Important: We are not responsible for delays or non-delivery due to incorrect addresses provided by customers.

8. Shipping Restrictions

Some items may have shipping restrictions:

• Hazardous materials cannot be shipped
• Certain products may not be available in all locations
• Bulk orders may require special arrangements

9. Damaged or Lost Shipments

If your package arrives damaged or goes missing:

• Contact us within 48 hours of delivery
• Provide photos of damaged packaging/items
• We will investigate and arrange replacement or refund
• All shipments are insured for your protection

10. Holidays & Peak Seasons

During festivals and peak shopping seasons:

• Delivery times may be extended by 2-3 days
• Order early to ensure timely delivery
• Check our website for holiday shipping schedules

11. Contact Shipping Support

For shipping-related queries: